Refund Policy

📝 Refunds
We strive to ensure customer satisfaction with our products and services. If you are not satisfied, please review the following refund terms:

  1. Refunds may be granted if:
    • Services were not delivered as agreed.
    • Duplicate or incorrect payments were made.
    • The order was canceled before work or delivery started.
  2. Refunds are not applicable if:
    • The service or product has already been delivered as per the agreement.
    • Issues occurred due to incomplete information or delay from the customer’s side.
    • Customized or special services have commenced.
  3. Refund requests must be submitted within 7 business days of the transaction, including Order ID, Invoice, and Reason for Request.
  4. Approved refunds will be processed within 7–14 working days via the original payment method.

📝 Terms and Conditions

  1. Introduction
    These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
  2. Services
    We provide [describe services/products] subject to availability and agreed terms.
  3. Payments
    All payments must be made in advance via approved payment methods.
  4. Refunds and Cancellations
    Refunds will be processed in accordance with our Refund Policy.
  5. User Obligations
    You agree not to misuse our website or services and to provide accurate information when required.
  6. Limitation of Liability
    We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
  7. Governing Law
    These Terms are governed by the laws of Pakistan.

📝 Privacy Policy

  1. Information We Collect
    We may collect personal information such as your name, email address, phone number, and payment details when you use our services.
  2. How We Use Information
    Your information is used to:
  • Provide and improve our services
  • Process transactions and payments
  • Communicate with you about your orders
  1. Data Protection
    We implement industry-standard measures to protect your personal data from unauthorized access or disclosure.
  2. Sharing of Information
    We do not sell or rent personal information. Data may only be shared with trusted third parties for payment processing or legal compliance.
  3. Cookies
    Our website may use cookies to improve user experience.
  4. Your Rights
    You may request access, correction, or deletion of your personal information at any time.
  5. Contact Us
    For questions about this Privacy Policy, contact us at: info@iqshak.com

Need Help?

Contact us at customercare@iqshak.com for questions related to refunds and returns.